Customer Experience Design
By the time a prospective client reaches out to you, she already has nearly everything she needs to make a decision.
- She knows what you’re selling and why you’re good at what you do.
- She also knows what your competitors are offering and how that differs from your services.
- And she knows what your pricing looks like.
The sales process is no longer controlled by you as a service provider. Instead, your prospective clients come to you already armed with information they’ve learned about you and ready to make a decision.
There’s just one more thing they need to know: what will it feel like to work with you? The only one way to know for sure is to experience it for themselves.
Together, we’ll create your personalized blueprint for creating an unforgettable Customer Experience. By designing the type of experience you want your customers to have, you will be able to deliver the experience they hope to have with you and empower them to shape the conversation about what it feels like to work with you.
Have you ever walked by a slot machine, dropped in a quarter, and won $1000? That’s what it felt like working with Jules. No joke. We were delightfully surprised by the level of excellence she brought to all of the work she did for us. She turned the daunting idea of social media and blogging into a focused and manageable plan that we could easily take on. If you want to work with a true professional that will inevitably turn into a person that you want to have a drink with, then Jules is your gal.